ADA Standards
Website Accessibility Policy
Accessibility Assistance
If you experience difficulty using or accessing any part of our website or mobile applications, please contact us at 484.343.4216 or email us at info@tbalending.com. We will work with you to provide the information or service you need through an alternative communication method that meets your accessibility needs and complies with applicable laws (e.g., telephone support).
Our Accessibility Commitment
TBA Lending LLC is dedicated to creating a positive, inclusive experience for all customers, including those with disabilities. Our goal is to ensure that everyone can access information and conduct business on our website, mobile applications, and other platforms. Whether using assistive technologies like screen readers, magnifiers, voice recognition software, or captions for videos, we strive to provide an enjoyable and successful experience for all users.
Actions to Enhance Accessibility
To meet our accessibility goals, we are actively implementing measures to improve the usability of our technology, including:
- Improving keyboard navigation functionality for users who rely on keyboard input.
- Partnering with external accessibility consultants to ensure compliance with accessibility standards.
- Adding captions to video content for users with hearing impairments.
- Periodically testing our website and other platforms for accessibility compliance.
- Offering alternative methods for conducting business and communicating, such as via phone or email.
- Collecting and addressing user feedback to continuously improve accessibility.
- Training employees to be aware of and address accessibility concerns.
- Collaborating with third-party vendors to enhance the accessibility of external tools and features integrated into our platforms.
- Ongoing Accessibility Efforts
- Accessibility is an ongoing effort, and we are committed to continually improving our platforms to meet the needs of all users. We will allocate resources and take necessary actions to expand accessibility over time.
Feedback and Suggestions
We welcome your feedback on how we can further enhance the accessibility of our website, mobile applications, or other technology. Please reach out to us by:
TBA Lending LLC
391 Wilmington Pike, Suite 3, #408
Glen Mills, PA 19342
Email:
info@tbalending.com
Phone:
484.343.4216